Earn More Revenue by Building Customer Loyalty All Year Round
TriTech Connect (TTC) keeps you top of mind by keeping in touch with your customers automatically, with seasonal ads created for you and sent on your schedule.
Manage and Grow Your HVAC Business with an Easy-to-Use Portal
The TTC platform enables you to grow your business with an all-in-one software system, which is accessible from anywhere. Our "set it and forget it" system allows you to:
- Compete with online retailers and big box stores, who are bypassing you, to fulfill your customers filter needs.
- Become unforgettable to your customers: With multiple opportunities to promote your services and build relationships, you’ll be the only HVAC company your customers will ever want to use.
- Organize your customers to turn leads into sales: From your dashboard view, you can track and organize incoming leads, store customer details and preferences, and manage orders.
- Send fresh filters to customers on autopilot: Sign customers up for FreshFilterConnect, our automated filter program that delivers high-quality, fresh air filters to homeowners on your behalf.
Efficiently Manage Your Customer Relationships
- Track the sales status of leads, inactive customers, and active customers
- Store customer details including names, contact information, shipping and billing addresses, among other details
- View pending orders
- Manage customer service requests
- Invoice customers as needed or on an automated basis
Increase Customer Touchpoints with Customizable Marketing Emails
Keep in touch with your customers with automated email marketing promotions. We write, design, and build all emails on your behalf, which saves you the time and money expended on the back-and-forth revisions with marketing services that simply don’t understand the HVAC business.
- Send email promotions using our HVAC-focused emails (and customize them based on your pricing details and promotions)
- Include a print version of the email in your filter delivery boxes (or upload your own brochure or ad, if you prefer)
- Track performance for each email campaign
- Schedule marketing emails to go out when they’re most convenient for both you and your clients
Brand your business and create new revenue with our FreshFilterConnect Program
Add an additional touch-point and build recurring revenue with our program that delivers filters to your residential customers in your name.
- Allow us to deliver high-quality MERV 10 air filters to your customers branded with your company name
- We place your most recent promotion in the box, which will pretty much guarantee that your customers will actually see your ad
- Set filter delivery preferences for each customer (and our system does the rest)
- Receive payment, without having to lift a finger, with automated billing
- Rest easy as you’ll avoid having to buy or maintain filter inventory for your residential customers
- Four quality touches every time they receive a fresh filter